Terms, Conditions & Policies
Last Updated: September 24, 2025
Welcome to Relax Home & Business. These Terms, Conditions & Policies (“Terms”) govern your use of our website, services, and communications. By accessing our website or scheduling services with Relax Home & Business, you agree to these Terms.
1. General Website Use
Welcome to Relax Home & Business. These Terms, Conditions & Policies (“Terms”) govern your use of our website, services, and communications. By accessing our website or scheduling services with Relax Home & Business, you agree to these Terms.
1. General Website Use
- The Relax Home & Business website and its content are owned by Relax Home & Business, serving St. Petersburg, Clearwater, Largo, Seminole, the Gulf Beaches, and the greater Tampa Bay area.
- All text, images, logos, and graphics are protected by copyright laws and may not be copied, modified, or distributed without prior written consent.
- Website content is for informational purposes only. Service bookings must be made through our contact form, phone, email, or approved platforms.
2. Services & Appointments
Booking Services
Booking Services
- Appointments may be requested online, by phone, or by email.
- Services are confirmed only after we provide written or verbal confirmation with date, time, and service details.
Pricing & Estimates
- Pricing for organizing, cleaning, packing/unpacking, and home management services depends on the service type, location, and scope of work.
- Any quote provided is valid for 30 days unless otherwise stated.
Cancellations & Rescheduling
- Cancellations require at least 24 hours’ notice to avoid fees.
- Cancellations within 24 hours of the scheduled appointment may be charged up to 50% of the service fee.
- Rescheduling requests are subject to availability.
Property Access
- Clients must ensure safe and timely access to the property (keys, codes, parking, etc.).
- Relax Home & Business is not responsible for delays caused by lack of access.
3. Payment Terms
- Payment is due at the completion of services unless otherwise agreed in writing.
- Accepted payment methods include major credit cards, debit cards, digital payment platforms, and cash (if pre-arranged).
- Returned payments or chargebacks may be subject to additional fees.
4. Client Responsibilities
- Clients must disclose any safety hazards, special instructions, or restrictions before services begin.
- Relax Home & Business reserves the right to refuse service in unsafe or unsanitary conditions.
5. Privacy Policy
- We collect personal information (name, phone, email, address) only for scheduling, billing, and communication purposes.
- We do not sell or rent client information to third parties.
- Some data (cookies, analytics) may be used to improve website performance and user experience.
- Client information will only be disclosed if required by law or to complete payment processing securely.
6. Accessibility & ADA Compliance
Relax Home & Business is committed to ensuring our website and services are accessible to all individuals, including people with disabilities.
Relax Home & Business is committed to ensuring our website and services are accessible to all individuals, including people with disabilities.
- Our website follows WCAG 2.1 AA accessibility standards.
- We provide alternative contact methods for scheduling or information requests.
- If you encounter accessibility barriers, please contact us at relaxhomeandbusiness@gmail.com or call (517) 240-8562 so we can assist you.
7. Liability Limitations
- Relax Home & Business carries liability insurance for professional services; however, we are not liable for damages caused by pre-existing structural issues, normal wear and tear, or items not disclosed as fragile or high-value.
- Clients are encouraged to secure or remove irreplaceable or valuable items before services begin.
- We are not responsible for service interruptions due to weather, emergencies, or circumstances beyond our control.
8. Policy Updates
- Relax Home & Business reserves the right to modify these Terms at any time.
- Updated Terms will be posted with a new “Last Updated” date. Continued use of our services implies agreement with the revised Terms.
Contact Information
Relax Home & Business
Serving St. Petersburg, Clearwater, Largo, Seminole, the Gulf Beaches, and Tampa Bay
Phone: (517) 240-8562
Email: relaxhomeandbusiness@gmail.com
Hours: Monday – Friday | 9:00 AM – 5:00 PM
Relax Home & Business
Serving St. Petersburg, Clearwater, Largo, Seminole, the Gulf Beaches, and Tampa Bay
Phone: (517) 240-8562
Email: relaxhomeandbusiness@gmail.com
Hours: Monday – Friday | 9:00 AM – 5:00 PM
